These Terms of Service govern the use of the website located at www.ejsaenz.mom and the consulting services provided by EJSaenz Enterprises LLC. By accessing this website or engaging the firm for services, a visitor or client agrees to be bound by these terms. The terms were prepared for the professional practice operated at 314 N Broadway Dr, Saratoga Springs - 84045-4110, United States (US). Anyone who does not agree with these terms should not use the website or engage the firm.
1. Acceptance of Terms
By visiting this website, submitting an inquiry, or entering into a services engagement, you acknowledge that you have read and understood these terms and agree to be bound by them. If you are acting on behalf of an organization, you represent that you have authority to bind that organization to these terms. If you do not have that authority, or if you do not agree with these terms, you must not proceed.
These terms apply together with any written proposal, statement of work, or engagement agreement signed by both parties. Where a signed agreement conflicts with these terms, the signed agreement governs for that engagement. These terms also incorporate the Privacy Policy published on this website, which describes how information is handled.
2. Description of Services
EJSaenz Enterprises LLC provides systems integration consulting in the field of computer systems design and related professional services. The core offerings include access control planning, key and credential audits, secure facility workflow design, vendor and contract coordination, compliance readiness reviews, and ongoing advisory retainers. Additional related services may be offered from time to time.
The firm provides planning, auditing, design, and advisory work. It does not manufacture hardware, does not hold product inventory, and does not perform physical installation unless a separate written agreement expressly states otherwise. Any installation work is performed by independent contractors engaged by the client or coordinated by the firm on the client behalf. The firm is not the manufacturer of any hardware specified in a design.
3. Engagement Scope and Proposals
Every engagement begins with a written proposal that defines the scope of work, deliverables, assumptions, exclusions, schedule, and fees. A proposal becomes binding when accepted in writing by the client or when work commences at the client request. Work outside the agreed scope is treated as additional work and requires written authorization before it proceeds.
Estimates of effort, schedule, or cost are made in good faith based on information available at the time. Site conditions discovered later, including concealed wiring, undocumented construction, or differing hardware, may require adjustments to scope and fee. The firm will notify the client promptly when such conditions are found and will propose a path forward before additional costs are incurred.
4. Client Obligations
The client agrees to provide timely access to facilities, personnel, and records needed to perform the work. This includes site access during agreed hours, introductions to relevant staff, copies of existing key records, access system exports, floor plans, and any prior documentation that exists. Delays in providing information may affect the schedule, and the firm is not responsible for consequences that result from such delays.
The client is responsible for the accuracy of information it provides. The client must also ensure that it has the right to share any facility, credential, or personal information disclosed to the firm. Where a client provides information about its own staff, tenants, or visitors, the client is responsible for providing any notices and obtaining any consents required by applicable law.
The client agrees to follow the recommendations and documentation delivered by the firm using reasonable judgment. Decisions about implementation, procurement, and operations remain with the client. The client also agrees to designate a primary point of contact for the engagement who is authorized to approve scope changes, review deliverables, and receive invoices on behalf of the organization. A clear point of contact keeps a project moving and reduces the risk that approvals are delayed while decisions wait in an inbox. Where the designated contact changes during the engagement, the client will notify the firm in writing so that records and communications remain accurate.
5. Fees and Payment
Fees are set out in the applicable proposal and may be structured as fixed fees, time based rates, or recurring retainer amounts. Unless stated otherwise, invoices are due within thirty days of the invoice date. Amounts outstanding beyond the due date may accrue interest at the lesser of one and one half percent per month or the maximum rate permitted by law.
The client is responsible for reasonable travel and out of pocket expenses incurred in connection with the work, where such expenses are approved in advance or described in the proposal. Retainer engagements continue until terminated in accordance with the termination section of these terms. The firm may suspend work on accounts that are materially overdue after providing written notice and a reasonable opportunity to cure.
6. Scheduling and Site Access
Survey visits, audits, and installation observation are scheduled in advance and are subject to the firm availability. The client agrees to provide safe access to all areas included in the scope and to inform the firm of any known hazard, restricted area, or access procedure before the visit. The firm may pause or reschedule work where conditions are unsafe or where required access is not available.
Rescheduling by the client may affect the schedule and may incur charges where significant preparation has already been performed. The firm will make reasonable efforts to accommodate changes and will communicate any scheduled impact promptly.
7. Deliverables and Ownership
Deliverables may include door schedules, credential matrices, workflow maps, audit reports, vendor comparison documents, compliance reviews, and record sets. Upon full payment of the applicable fees, the client receives a license to use the deliverables for its own internal facility management purposes. The client may share deliverables with its contractors and vendors on a need to know basis for the purpose of implementing the work.
The firm retains ownership of its underlying methods, templates, standards, and know how, which may be used in other engagements provided that no client confidential information is disclosed. Deliverables are prepared for the specific facility described in the proposal and should not be applied to other properties without the firm review, because building systems differ in ways that matter.
8. Confidentiality
Each party agrees to protect the confidential information of the other and to use it only for the purposes of the engagement. Facility plans, credential records, business information, pricing, and project documentation are treated as confidential. The firm applies the protections described in its Privacy Policy and limits internal access to personnel who need the information to perform the work.
Confidentiality obligations do not apply to information that is publicly available through no fault of the receiving party, was already known to the receiving party without a duty of confidence, is independently developed without reference to the disclosed information, or must be disclosed by law. Where disclosure is required by law, the disclosing party will provide notice where permitted so that protective measures may be sought. These obligations survive the end of an engagement.
9. Intellectual Property
All content on this website, including text, layout, graphics, and code, is owned by EJSaenz Enterprises LLC or used with permission and is protected by applicable intellectual property law. Visitors may view and print pages for their own reference, but may not reproduce, republish, distribute, or create derivative works from the site content without written permission.
The firm name, brand elements, and any associated marks may not be used in a way that suggests endorsement or affiliation without prior written consent. Nothing in these terms transfers ownership of the firm intellectual property to a client or visitor, except for the limited license to use deliverables described above.
10. Third Party Vendors and Materials
The firm may recommend hardware, software, or services from third party suppliers. Such recommendations are made on the basis of fit, function, and serviceability, not on any undisclosed arrangement. The firm does not control third party products and is not responsible for their performance, availability, warranties, or support.
Where the firm coordinates vendors on behalf of a client, it does so as a coordinator and not as a guarantor of vendor performance. Contracts with vendors are between the client and the vendor unless expressly stated otherwise. The client is responsible for reviewing vendor terms and for maintaining its own vendor relationships.
11. Professional Standard and Warranties
The firm will perform services in a professional and workmanlike manner consistent with generally accepted standards in the systems integration consulting field. The firm will assign personnel with suitable skills and will keep appropriate records. This is the standard of care the firm commits to, and it is the exclusive warranty provided. Where a deliverable is found to fall short of this standard within thirty days of delivery, the firm will correct the deliverable at no additional fee, provided that the client notifies the firm in writing and gives the firm a reasonable opportunity to review the work.
Except as expressly stated, the website and the services are provided without additional warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, and non infringement. The firm does not warrant that the website will be uninterrupted or error free, or that any specific security outcome will be achieved, because security depends on factors beyond the firm control, including how recommendations are implemented and maintained.
12. Limitation of Liability
To the maximum extent permitted by law, the total liability of EJSaenz Enterprises LLC arising out of or relating to an engagement or to the use of this website is limited to the amount of fees paid by the client for the services giving rise to the claim. The firm is not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, lost opportunities, business interruption, or loss of data, even if the firm has been advised of the possibility of such damages.
Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply in every case. In that event, liability is limited to the greatest extent permitted by applicable law. This section allocates risk between the parties and is a fundamental basis of the agreement.
13. Indemnification
The client agrees to indemnify and hold harmless EJSaenz Enterprises LLC, its members, employees, and contractors from claims, damages, liabilities, and expenses arising from the client use of the services, from inaccurate information provided by the client, from the client failure to obtain required consents, or from the client implementation of recommendations in a manner inconsistent with the delivered documentation.
The firm agrees to indemnify and hold harmless the client from claims arising from the firm gross negligence or willful misconduct in the performance of the services. The indemnified party must provide prompt notice of any claim and reasonable cooperation in the defense, and the indemnifying party may control the defense with counsel of its choosing.
14. Term and Termination
These terms remain in effect while the website is used or an engagement is active. Either party may terminate an engagement for material breach by providing written notice and a reasonable opportunity to cure. Either party may terminate for convenience with thirty days written notice, in which case the client pays for work performed and expenses incurred through the effective date of termination.
The firm may suspend or terminate access to the website for visitors who violate these terms or who engage in conduct that disrupts the site or harms other users. Sections concerning confidentiality, intellectual property, limitation of liability, indemnification, and governing law survive termination. Any provisions that by their nature should continue to apply after an engagement ends will remain in force, so that obligations such as confidentiality and payment for work already performed retain their effect.
15. Prohibited Uses of the Website
Visitors agree not to use the website in any way that violates applicable law or the rights of others. Prohibited conduct includes attempting to gain unauthorized access to the site or its systems, introducing malicious code, probing or scanning for vulnerabilities without written permission, scraping content in bulk, submitting false or misleading information, and using the contact form to send unsolicited commercial messages.
The firm reserves the right to block access and to report unlawful activity to the appropriate authorities. Nothing in this section restricts security research conducted with prior written authorization and under agreed terms. Visitors are also asked to respect the integrity of the site by refraining from actions that would place an unreasonable load on its servers, such as automated requests at a rate that interferes with normal use. Reasonable caching and ordinary browsing are always welcome, and the firm has no interest in restricting legitimate access to its public pages.
16. Governing Law and Disputes
These terms are governed by the laws of the State of Utah and the laws of the United States applicable therein, without regard to conflict of law principles. The parties agree to attempt to resolve disputes through good faith negotiation before pursuing formal proceedings. Where negotiation does not resolve the matter, the dispute will be brought in a court of competent jurisdiction located in Utah, and each party consents to venue and personal jurisdiction there.
Nothing in this section prevents either party from seeking urgent injunctive relief in a court of competent jurisdiction to protect confidential information or intellectual property rights. The prevailing party in any proceeding may recover reasonable attorneys fees where permitted by law.
17. Changes to These Terms
The firm may update these terms from time to time to reflect changes in services, practice, or legal requirements. When a material change is made, the effective date at the top of this page will be revised and a notice will be placed on the website. Continued use of the website after an update indicates acceptance of the revised terms.
For active engagements, changes to these terms do not alter an accepted proposal unless both parties agree in writing. The firm encourages clients to review this page periodically and to raise any question with the contact listed below. Where a change would materially reduce a client protection, the firm will make the change only after providing reasonable advance notice so that the client can consider the impact and respond before the new version takes effect.
18. Contact Information
Questions about these Terms of Service may be directed to EJSaenz Enterprises LLC at the details below. Correspondence sent to the address or email listed here receives a prompt response during normal business hours.
EJSaenz Enterprises LLC
314 N Broadway Dr, Saratoga Springs - 84045-4110, United States (US)
Email: mailbox@ejsaenz.mom
Phone: +19175901624